CHA’s Financial Security
Each year, thousands of students rely on CHA to handle their overseas travel arrangements. That’s why we make sure that we provide them with the most complete financial security to protect their important educational investments.
Complete Financial Security for Travelers
• Secured Escrow Account: All payments we receive from our travelers are secured in a special Escrow Account at Citibank, one of the most prestigious banks in the U.S. Funds from this account are held in escrow, only to be used to pay for tour services or to issue any necessary refunds.
• Airline Reporting Corporation Bond: CHA maintains the largest amount of Bond Coverage as required by the Airline Reporting Corporation (ARC) in Washington. CHA is authorized to issue tickets on all U.S. and international airlines.
• Extensive Liability Coverage: Teachers and tour participants are covered by the finest liability insurance available in the field of educational travel, up to ten million dollars of comprehensive coverage.
• Comprehensive Travel Protection Plan: Each CHA traveler receives the benefits of our included Standard Trip Cancellation and Interruption Insurance as part of CHA's non-refundable Registration Fee. CHA also offers travelers a comprehensive, affordably priced Optional insurance Plan which includes additional Trip Cancellation/Interruption Insurance as well as Medical Insurance, Baggage Insurance, Emergency Assistance Services, Terrorism Coverage and Job Loss Coverage.
• 48 Years of Experience: CHA is a stable, highly-respected tour operator with more experience than any other U.S.-owned company in business today. CHA is proud to be a member of highly-respected organizations in our industry including the American Society of Travel Agents (ASTA), the International Airlines Travel Agent Network (IATAN), the Better Business Bureau of Eastern PA (BBB), the European Tour Operators Association (ETOA), the International Association of Tour Managers (IATM), and the Student Youth Travel Association (SYTA).
• Solid Industry Reputation: For over four decades, CHA has earned an excellent track record with our clients and suppliers. In fact, most of our business is generated from teachers who come back to CHA year after year. CHA encourages long-term commitments with the teachers and schools we work with.
• Price Integrity: Due to CHA's high volume of travelers, our excellent payment record to suppliers worldwide, and our strong negotiating skills, CHA assures travelers the best and most affordable prices unlike many other companies which charge hundreds of dollars more for similar services.