As Americas oldest educational tour operator in business for the past
39 years, CHA has a great deal of experience in operating international
tours and has proudly established an excellent reputation for reliability
in our field. Each year, thousands of American teachers and students journey
safely throughout Europe and around the world on CHA tours, nearly one million
passengers in total since the company began back in 1969.
Our Position on Safety
Throughout CHA's extensive 39-year history in the educational travel field,
we have experienced several serious international crises. Through these
times, the welfare of our passengers has remained our primary concern.
We understand that the events of September 11 and the war in Iraq have
had a truly profound impact on our nations sense of security and
well being. We share in the concerns of all Americans at this time and
want to reassure you of our commitment to the safety of our passengers.
Quite simply, CHA will not operate a tour if it feels the safety of any
participant will be compromised. We remain in close contact with the U.S.
State Department and will abide by any Official Travel Warnings
it issues prohibiting travel to particular foreign countries considered
unsafe for American citizens. We also consult the Federal Aviation
Administration (FAA) and the National Transportation Safety Board
(NTSB) on a regular basis and will adhere to any safety regulations they
institute to protect the safety of U.S. passengers. Since September 11,
mandatory government regulations have resulted in heightened security
measures on board aircrafts and at airports across the United States and
around the world.
We are happy to report that CHA's
2007 travel season was a successful one. The thousands of teachers and
students who toured Europe and other destinations around the world felt
comfortable while traveling and reported no incidents of concern related
to safety or security.
Our Global Network
CHAs world headquarters in located in Philadelphia, PA. As an international
company, CHA also is in daily contact with our staff around the world
(including those at work in our offices in London, Paris, Rome, Madrid,
Athens and Mexico City as well as our tour directors and local guides)
who keep us informed on any local events and activities which may impact
the normal operation of our tours. Being close to our groups while they
travel allows for more timely responsiveness to handle any problems or
emergencies which may arise.
Our Travel Arrangements & Suppliers
CHA only works with companies who share our safety and quality standards.
CHA contracts with major international airline carriers and books its
travelers on regularly scheduled flights only. CHA selects only safe,
comfortable, and quality hotels. Routine visits and tour evaluation surveys
completed by our teachers each year become the basis for reviewing our
hotels, restaurants, motorcoaches, etc. in an effort to improve quality
and safety on every level.
On-Tour Assistance
Once a CHA tour begins, travelers receive the full-time service of their
professional, multi-lingual Tour Director. CHA Tour Directors meet our
groups upon arrival overseas and remain with them until the time they
board their return flights back to the United States. Along with the teacher
who is responsible for chaperoning students according to CHA's code of
behavior, Tour Directors stress the importance of personal safety, caution
and common sense at all times while traveling and are there to assist
in handling emergencies on tour should they arise. In addition, national
landmarks and major tourist attractions frequently visited on CHA tours
have also increased their security measures to further protect our groups
as they travel.
At CHA, we are committed to providing the safest and most rewarding educational
tours possible for our young travelers. We thank all of you for your continued
support of educational travel and look forward to serving your travel
needs in 2008 and beyond.
For information about CHAs financial security, click
here.
To read CHAs Important Information Terms & Conditions, click
here.
To read CHA's Student Code of Behavior, click
here.
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