What’s happens after you enroll your group on a CHA tour? Here’s what to expect in the months leading up to your group’s departure:

Preparing Your Travelers
After Your Group Enrolls
As your group’s leader, you are the main link between CHA and your travelers. In the months leading up to your trip, your CHA Tour Counselor will keep in touch with you to update on the progress of your tour. During this time, you’ll be responsible for getting your group ready to travel. Schedule regular meetings to keep your group connected and informed, to make sure that they are making tour payments on time, that they have applied for a passport and any necessary visas, and to answer their questions. Some group leaders send out monthly newsletters or keep in touch with travelers by e-mail or by phone.

Using CHA’s Online Tour Account Center
Group leaders have automatic access to CHA’s Online Tour Account Center. This useful tool makes planning a CHA tour easier, giving you access to your tour information 24 hours a day. Using your group number and your unique Tour Account Center Code, you will able to track your group’s enrollments and payments, look up important details about your tour like flight and hotel information, and more.

Group leaders can also allow individual travelers to access the Tour Account Center to look up their specific tour balances, make tour payments using a credit card, as well as view their flight and hotel assignments. For more information on CHA’s Online Tour Account Center, please call your Tour Counselor at CHA at 1-800-323-4466.

Before You Go
About one month before you leave, CHA will send you a supply of flight bags, luggage tags, and travel guides containing essential information your students will need before they travel. In this guide, you’ll find answers to their most-asked questions about packing, spending money, free-time activities and more. We recommend that you schedule a meeting to review these items together. You’ll receive your group’s airline tickets and final travel documents several days before you leave by overnight mail. Once your group arrives overseas, you'll be met by your assigned CHA Tour Director at the airport where your overseas adventure will begin!

Remember, if you have any questions during the planning stages of your trip, your CHA Tour Counselor is available to help. Call CHA toll-free at 1-800-323-4466 from 9am to 8:30pm Monday through Thursday, and from 9am to 7pm on Fridays (Eastern Time).