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CHA’s Financial Security

Each year, thousands of students rely on CHA to handle their overseas travel arrangements. That’s why we make sure that we provide them with the most complete financial security to protect their important educational investments.

Complete Financial Security for Travelers

Over Five Decades of Experience: CHA is a stable, highly-respected tour operator with more experience than any other U.S.-owned company in business today. CHA is proud to be a member of highly-respected organizations in our industry including the American Society of Travel Agents (ASTA), the International Airlines Travel Agent Network (IATAN), the Better Business Bureau of Eastern PA (BBB), the European Tour Operators Association (ETOA), the International Association of Tour Managers (IATM), and the Student Youth Travel Association (SYTA).

Solid Industry Reputation: For over five decades, CHA has earned an excellent track record with our clients and suppliers. In fact, most of our business is generated from teachers who come back to CHA year after year. CHA encourages long-term commitments with the teachers and schools we work with.

Price Integrity: Due to CHA's volume of travelers, our excellent payment record to suppliers worldwide, and our strong negotiating skills, CHA assures travelers the best and most affordable prices unlike many other companies which charge hundreds of dollars more for similar services.

Secured Escrow Account: All payments we receive from our travelers are secured in a special Escrow Account at Citibank, one of the most prestigious banks in the U.S. Funds from this account are held in escrow, only to be used to pay for tour services or to issue any necessary refunds.

Airline Reporting Corporation Bond: CHA maintains the largest amount of Bond Coverage as required by the Airline Reporting Corporation (ARC) in Washington. CHA is authorized to issue tickets on all U.S. and international airlines.

Extensive Liability Coverage: Teachers and tour participants are covered by the finest liability insurance available in the field of educational travel, up to ten million dollars of comprehensive coverage.

CHA's Included Travel Security Coverage: CHA's included Travel Security Coverage provides a variety of back-up plans in cases where your tour cannot operate as scheduled due to an Official U.S. State Department Travel Advisory (Level 4) and/or governmental travel restrictions for any country/countries included on your tour as a result of political instability, a major terrorist incident, or a serious public health crisis. For details, click here.

* Optional Travel Insurance: CHA offers travelers the option of purchasing an Optional Travel Insurance Plan featuring a wide range of comprehensive coverages and services. CHA partners with Generali Global Assistance to offer travelers a choice of three excellent plans featuring a wide range of coverages and services that will provide assistance in the event of an emergency, sickness or other unexpected situation. Coverages include Trip Cancellation/Interruption, Trip/Travel Delay, Medical/Accident Expenses, Baggage Delay/Protection and 24-hour Emergency Assistance Services. For details, visit CHA's Generali Travel Insurance page at

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