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Preparing Your Travelers

Planning a CHA tour begins with a group leader. If you are interested in leading your own CHA tour, here’s how to get started:

After Your Group Enrolls

As your group’s leader, you will be the main link between CHA and your travelers. In the months leading up to your trip, your assigned CHA representative will keep in touch with you to update you on the progress of your tour. During this time, you’ll be responsible for getting your group ready to travel. Schedule regular meetings to keep your group connected and informed, to make sure that they are making tour payments on time, that they have applied for a passport and any necessary visas, and to answer their questions. Also, please encourage your group to consider purchasing optional Travel Insurance. Some group leaders send out monthly newsletters or keep in touch with travelers by email or by phone.

Using CHA’s Tour Account Center

Group leaders have automatic access to CHA’s Tour Account Center. This useful online portal makes planning a CHA tour easier, giving you access to your tour information 24 hours a day. Using your group number and your unique Tour Account Code, you will able to track your group’s enrollments and payments, look up important details about your tour like flight and hotel information, and more.

Group leaders can also allow individual travelers to access their individual tour accounts on our website to look up their individual tour balances, make tour payments using a credit card, set up a monthly payment plan, buy optional travel insurance as well as view their flight and hotel assignments. For more information on CHA’s Tour Account Center, please call CHA at 1-800-323-4466.

Before You Go

About one month before you leave, we will send you a supply of CHA backpacks, luggage tags, and travel guides containing essential information your students will need before they travel. In this guide, you’ll find answers to their most-asked questions about packing, spending money, free-time activities and more. We recommend that you schedule a meeting to review these items together.

About one week before you leave, electronic airline tickets and final travel documents will be uploaded to your Tour Account Center where you can easily print these items on behalf of your travelers. Be sure to schedule a final meeting with your group to distribute this important travel documentation to your group and review any last-minute details before your departure day. Once your group arrives overseas, you'll be met by your assigned CHA Tour Director at the airport where your overseas adventure will begin!

Remember, if you have any questions during the planning stages of your trip, your CHA Tour Counselor is available to help. Call CHA toll-free at 1-800-323-4466 from 9am to 5pm Monday through Friday (Eastern Time).


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